Refund and Cancellation Policy

Last updated: 7th April, 2025

At Sangg, we are committed to providing a meaningful and enriching experience to all our members. We understand that circumstances may change, and we aim to be fair while ensuring the integrity of our offerings.​​

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1. Refund Eligibility

Refunds are available only under the following conditions:

• The refund request is made within 7 days of purchase

• The user has not attended any live event, workshop, or used any premium features (such as Genie, Discussion Rooms, or Events)

• The refund request must be sent via email to support@sangg.co from the registered email address

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Once verified, refunds will be processed within 5–7 working days.

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2. Non-Refundable Conditions

Refunds will not be applicable in the following cases:

• The refund request is made after 7 days of purchase

• The user has accessed or participated in any core features, including:​​

  • Attending a live or offline event​

  • Using Genie

  • Engaging in any premium content or services

• ​Any abuse, misuse, or suspected fraudulent activity related to the account

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3. Cancellation

Currently, Sangg offers a one-time annual subscription, and cancellation applies to future auto-renewals (when introduced).
There is no partial or prorated refund for early cancellation after 7 days.

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4. Need Help?

For questions or refund requests, please email us at: support@sangg.co

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Legal Entity:
Sangg is owned and operated by SanggConnect Technologies Private Limited, registered in India.