Last updated: 29th March, 2025

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This Privacy Policy describes how Sangg ("we," "our," or "us") collects, uses, and protects your personal information when you use the Sangg app and related services. By using our services, you consent to the practices outlined below.

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1. Information We Collect

We collect the following types of personal and usage information:

• Personal Information: Phone number, name, date of birth, and optional profile photo.

• Usage Data: App interaction logs, feature usage, session activity.

• Device Information: Device model, operating system, and anonymized identifiers.

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2. How We Use Your Information

We use the information we collect to:

• Create and manage user accounts

• Enable participation in Discussion Rooms and the Discovery Hub

• Improve app performance and user experience

• Communicate with you about updates or support

• Moderate reported content and maintain a safe community

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3. Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Third-Party Service Providers strictly to provide services

• Legal Authorities if required by law or to enforce our terms

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4. Data Retention

We retain your personal data only as long as needed for the purpose it was collected. When you request account deletion, your profile and related content are deleted from our systems within 24–48 hours.

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5. Your Rights and Choices

You can:

• View or update your profile at any time

• Report or block other users for safety

• Request account deletion via the in-app option under Profile > Settings > Delete Account

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6. Security Measures

We take data security seriously and use encryption, access controls, and secure storage practices. However, no system is 100% secure, and we cannot guarantee absolute protection.

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7. Children's Privacy

Sangg is not intended for children under the age of 18. We do not knowingly collect data from minors.

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8. Third-Party Services

We use third-party services such as GetStream, Supabase, and others to power features like video rooms and real-time chat. These services may collect data as required to function. Their privacy policies apply.

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9. Updates to This Policy

We may update this policy periodically. Any significant changes will be posted within the app and on our website. Continued use of the app constitutes acceptance of changes.

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10. Contact Us

For any questions or concerns regarding your privacy:

Email: support@sangg.co
Website: https://www.sangg.co

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Legal Entity:
Sangg is owned and operated by SanggConnect Technologies Private Limited, registered in India.